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Error Message: "User buffer size too..." (000002)

SYMPTOMS


After pressing the "Start" button to begin the task, the following error message is displayed in DiscJuggler's event log:

E-17238 1/11/2002 2:12:22 PM - Plextor PX-2410TA (E: Bus 1,ID 0): (CDB: 2a00ffffff6a00001000, Status: e60000) User buffer size too big to handle

The task will then end unsuccessfully possibly ruining a blank CD-R, DVD-R, DVD+R.


CAUSE


A third-party bus master device driver has been installed.


RESOLUTION


Check with your motherboard manufacturer for the latest IDE controller device driver or use the Microsoft driver that is installed with Windows 2000/XP by default.


Other assistance is available by contacting Padus Technical Support: http://www.padus.com/contact.php


STATUS


This problem cannot be fixed by Padus directly. Only education can be offered to help users to prevent this problem from happening or solutions to fix it when this problem does happen.


ADDITIONAL INFORMATION


Keyword(s): Driver, IDE, Microsoft, Windows 2000, Windows XP

Product(s): All

Version(s): All

Issued: 03.12.02 6:00PM

Last Modified: 03.12.02 6:00PM




 

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