Home | Search | About Padus | Contact Padus
Products
Resources
Downloads
Support


Registered Product Displayed As Demo (000005)

SYMPTOMS


DiscJuggler indicates that it is running as a demonstration version, when the product has been purchased and registered.


CAUSE


The demo version has not been uninstalled properly or the registration information was not entered correctly.


RESOLUTION


Once you've registered DiscJuggler, it is imperative that you uninstall the demo version currently on your system. The demo version cannot be unlocked to function as the full product simply by entering a valid serial number. The demo version must be uninstalled and the system restarted before installation of the registered version can proceed. Enter your serial number when prompted to do so, and the registered version will function properly.


Please contact Customer Support: http://www.padus.com/contact.php or information on obtaining the registered installer. Send them your name and your serial number, or any other purchase information for validation purposes.


STATUS


This problem cannot be fixed by Padus directly. Only education can be offered to help users to prevent this problem from happening or solutions to fix it when this problem does happen.


ADDITIONAL INFORMATION


Keyword(s): DiscJuggler, Demo, Registered, Serial Number

Product(s): DiscJuggler Standard Edition, DiscJuggler Professional Edition

Version(s): All

Issued: 03.21.02 9:32AM

Last Modified: 03.21.02 9:32AM




 

  Copyright 1996-2005 Padus, Inc. All Rights Reserved.